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Videoconference service


This service provides a desktop videoconference software called Zoom, which is a cloud based Videoconference service. It also ensures the maintenance and support for video conferencing systems in CERN equipped meeting rooms. CERN has a room endpoint infrastructure based on industry standard videoconferencing units (using H.323 and SIP protocols). The service access is also integrated in other CERN Services like: Indico and Mattermost.

The service can be accessed at To get the most out of it, please use a Zoom native application for your platform. Please check our FAQs.

OTG's from more recent to older ones (last 5 maximum)

Please check SNOW for a historical view.

  • OTG0069003: SAML encryption assertions enabled.
  • OTG0067329: Work mail access to CERN Zoom account disabled.
  • OTG0067419: Zoom native client upgrade to 3.8.X
  • OTG0066696: Webinar licenses redistribution
  • OTG0065571: IM messages - Zoom cloud
  • OTG0064221: Require users to update the client, Zoom feature enabled

Last update: February 10, 2022