Contact us

How do I get support ?

For any issue using the client, please use the standard Zoom support and submit your ticket to https://support.zoom.us/hc/en-us/requests/new while being logged in with your CERN account.

If your problem cannot be solved by the standard Zoom support, raise it to the CERN internal support line videoconference-support@cern.ch or to the "Zoom@CERN Service" Mattermost channel.

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Last update: January 21, 2025